Privacy Policy

Artello is the operator of the Artello service. This policy covers our websites, web applications, mobile applications, creator workspaces, Artelli features, connected-platform integrations, and associated services.

We process information you provide, which may include your name, email, authentication identifiers, profile information, artist and project information, songs, releases, lyrics, artwork, audio/video files, rights/provenance information, collaborators, approvals, publishing preferences, and support communications.

We automatically collect technical data to secure and operate the service, including IP addresses, device/browser data, session data, security logs, timestamps, application diagnostics, cookies/local storage, and authentication identifiers.

Artello may offer optional integrations with supported third-party services. The integrations currently available to you are shown within Artello. If an integration is enabled and you choose to connect it, authorization uses the provider's official mechanism; Artello does not request or store the provider password. Depending on the enabled provider and permissions you approve, Artello processes only the minimum data needed for the feature you requested, such as an account identifier, granted scopes, selected publication metadata, or permitted status data. Connecting an account alone never authorizes Artello to publish.

If the TikTok integration becomes available and you enable it, authorization and publishing use official TikTok developer services. Artello may identify the authorized account and transmit only content you select after you direct a publishing action. You can disconnect the integration and request deletion of TikTok-derived data held by Artello. Provider revocation or deletion steps that require an active TikTok adapter or action in TikTok are reported as pending rather than treated as completed. Artello is independent and is not endorsed by TikTok.

If a Meta integration becomes available and you enable it, authorization uses Meta's official flow. Artello processes only approved data needed for the selected feature, such as professional account identifiers, selected publishing content, and permitted status information. We do not collect Meta passwords or sell authorization tokens. You can disconnect and request deletion of Meta-derived data held by Artello. Provider-side revocation or deletion that cannot be completed without an active adapter is reported as requiring action.

If Sign in with Apple or Google Sign-In is offered and you choose it, Artello receives only the authentication information approved through that provider, such as an identifier, name, or email. We do not receive provider passwords. Account deletion initiates authorization revocation where supported and reports any provider-side step that still requires action. Authentication remains separate from YouTube publishing authorization.

Artelli may process workspace information relevant to your request to provide advisory generation and suggestions. Connected-platform API data is NOT automatically used to train Artello models, and we do not send third-party data into AI services when prohibited by the provider.

We use information to provide the service, authenticate accounts, maintain private workspaces, generate requested AI assistance, support user-directed publishing, protect security/integrity, detect abuse, provide support, process payments (where enabled), and comply with law.

Artello uses Clerk for authentication, Replit for hosting/infrastructure, PostgreSQL/App Storage for data and files, OpenAI (via Replit integrations) for AI assistance, and SendGrid/Twilio for communications. We share data only as needed to perform these functions.

Artello does not sell your personal information and does not share it for cross-context behavioral advertising.

We use reasonable administrative, technical, and organizational safeguards including encryption in transit, provider-supported encryption at rest, restricted access, secret management, and logging/monitoring. No online service can guarantee absolute security.

Artello retains workspace data while your account is active and as needed to provide the service. If a connected-platform integration is enabled, its data is retained only while necessary for the authorized functionality, and authorization references are retained only until disconnected, revoked, expired, or no longer needed. Enabled provider adapters must follow the applicable provider deletion and refresh requirements. Backups expire on secure rolling schedules.

Depending on your location (including EEA/UK/US states), you may have rights to access, correct, delete, port, restrict, or object to processing of your personal information, or withdraw consent. You may submit requests to legal@artello.ai or via our Data Deletion page.

Artello is not directed to young children. Users must satisfy Artello's minimum age requirement (14+) and the eligibility requirements of connected platforms. Some connected services may impose higher minimum ages for API functionality.